History of Harriets

An Introduction to Harriets

The custom of drinking tea dates back to the 17th and 18th Centuries. When tea was the first imported to Britain it was considered rare, exotic, extremely expensive and a “man’s drink”!

During the course of the 18th Century, the tradition of tea extended to include coffee and the service of tempting cakes, pastries, and scones.

You can savour this elegant pastime at Harriets at any time of the day, along with many tasty hot dishes, desserts, salads, and sandwiches. All have been prepared on our premises from the freshest ingredients to meet our customers’ and our own exacting quality standards.

Harriet’s aim is to meet the expectations of our customers with a service that is truly the best in its class. From the Tearooms to the shop, where many of the delightful flavours can be purchased, all at Harriets will endeavour to give you the enchanting experience of something quite special.

We hope you enjoy what we believe to be a “Truly English Experience“.

History of Harriets

In 1995 the Harriets founders first considered the values of bringing together the qualities of the impeccable service from a bygone era and the demands for speed and convenience from the modern day customer. After five years of considered research work began on the first restaurant in Historic Bury St Edmunds which culminated in a grand opening on 8th February 2001 by the local Mayor. Since, Harriets have continued to perfect the offering by listening to its customers and continually moving with the times by offering new and exciting products.

In 2008 Harriets began catering away from the Tearooms for businesses and private parties. Since its launch the platters have grown in popularity and many customers are now served in and around Bury St Edmunds, Cambridge and beyond. The same freshly baked bread, chef made fillings, novelty savouries and handmade cakes used in the Tearooms are all synonymous with the Harriets Platters service.

In 2015, Harriets opened its doors in Norwich City Centre. Located on an eloquent city centre high street, which it shares with notable retailers including Jarrolds, White Stuff, Jack Wills, Laura Ashley, and Winsor Bishop. Like our inherently British neighbours, our tearooms bring a taste of heritage inspired elegance to the medieval county town.

Todays expansion is firmly on the minds of everyone including the founders who are still very much part of the Harriets vision.